Location Galway, Ireland
Date Posted January 11, 2018
Category Other
Career Level Experienced (Manager)
Minimum Experience 5+ Years


We have a unique opportunity for a driven, passionate Client Delivery and Support Manager in our Data Intelligence company, dealing with Pharmaceutical, Financial, Law Enforcement and high end Machine Logging environments.

If you’re passionate about Big Data, Analytics and its impact on Enterprise, and love working with brilliant engineers and customers to join the dots to bring solutions to life, this is an opportunity to join an Early Stage, VC Backed company with very ambitious plans.

We have:

  • A great start-up with a unique approach to Data Intelligence, combining Search and Knowledge Representation approaches
  • Momentum – imagine in a crowded “Big Data” world clients telling us we have a unique value proposition and they "have never seen something like this" (and want it! :))
  • A passionate team with the highest academic credentials in Data Semantics research
  • Clients in Life Sciences, Financial Services and Law Enforcement & Intelligence
  • Funding and experienced leadership

You have:

  • 7+ years’ experience in commercial enterprise software implementation, enterprise software environments and support management
  • Presentation and communication skills
  • A great work ethic and attention to detail
  • Ability to estimate project timelines and then to delivery on these
  • Experience of dealing with Enterprise clients in either Life Sciences, Financial Service, Law Enforcement or IT Services
  • Experience implementing service KPIs, client surveys and customer improvement
  • People management experience of dealing with teams of 10+
  • Strong ability to multi-task

You preferably have:

    •  Experience in a startup dealing with scaling the client base
    • Exposure to and experience managing projects with modern Data technologies (Elasticsearch, Hadoop, Cloudera, Apache projects)
    • Exposure to the leading Business Intelligence tools (Tableau, Cognos, QlikView)
    • Agile certification


Caroline Donlon is the point of contact for this job. If you have any questions for Caroline in relation to this opportunity, please don't hesitate to contact her via:


[email protected]


Caroline Donlon


01-9056291 or 083 4524413

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