Our Client is a data intelligence company with a unique product providing advanced data analytics across diverse data sources including Elasticsearch, relational databases, web services etc. Their clients are in industries ranging from law enforcement and intelligence to financial fraud and cybersecurity throughout the world
They are seeking an ambitious and experienced Project Manager to join their client services team. The ideal candidate must be passionate about technology and excited to understand what makes their customers successful.
- Drive innovative software solutions with customers, helping them in understanding how to achieve their business goals with our client's software and creating an actionable plan for it.
- Work closely with customers at all stages: presales, onboarding, training, deploying, operating, and scaling; ensuring that deliveries are done on time and on budget.
- Develop and execute project plans from inception to customer sign-off, including tracking and reporting on key metrics, with periodic status reports and risk analysis.
- Analyse customer data and implementations to provide advice and devise service offerings that improve customers’ experience.
- Create policies and procedures that optimise the customer experience, measuring customer feedback and acting on data-driven information.
- Mediate between clients and the organization, acting as “Voice of the Customer” and assisting the product team at identifying the most needed product improvements.
- 5+ years experience in a software consultancy role, in a highly technical environment.
- At least 3 years as Project Manager for BI or Data Analytics projects.
- Previous role such as a technical consultant or pre-sales engineer, working directly with customers to understand use cases and devise technical solutions.
- Hands-on experience with Data Analytics implementations and its different aspects: deployment, security, data pipelines and data visualization.
- Expertise in agile methodologies, as well and PMP or PRINCE2.
Verify is a specialist consultancy recruiting IT professionals for organizations throughout Ireland, UK and Europe and; for more information go to www.verifyrecruitment.com.
If you would like to discuss this opportunity further or to discuss your career options in confidence, email your profile to [email protected]